How long does delivery take?

Delivery usually takes:
• Metro Cities: 3–5 business days
• Tier 2 Cities: 5–7 business days
• Rural Areas: 10–12 business days

Is there any discount on prepaid orders?

Yes, you get an instant 10% discount on all prepaid orders.

Can I return my watch?

Returns are accepted only if:
• You receive a damaged product
• You receive a wrong

product/model/colorWe do not accept returns for change of mind or preference reasons.

Is unboxing video mandatory?

Yes. A complete unboxing video is compulsory for any return or exchange request.

Without proper video proof, the request will not be approved.

How long does return or exchange processing take?

• Pickup arranged in 1–3 days after approval
• Warehouse verification may take 15–25 days
• Refund/Exchange processed after verification

How can I contact customer support?

For faster replies, contact us via:
• Instagram: @tick.talkco
• WhatsApp Support :-

Support Hours: Monday to Saturday, 10 AM – 6 PM

Can I exchange instead of refund?

Yes, exchange is available after reverse pickup and verification.

Only one-time exchange/refund allowed per order.